Question 1

Trimming, splitting & changing clip speed

Accepted Answer

In Kite you can split, trim and cut out parts of screen recordings to keep just the parts you need.

Click the scene you want to edit and look to the Scene Timeline: purple blocks here represent your media (either screen recordings or manual video/image imports)

To split your media, click the split media button (or CMD + K): Each clip can now be deleted, trimmed or speed adjusted independently: Clips To delete a clip clips, click the clip and press the delete key or click the delete button.

The trim/resize, hover over any clip. You'll see resize handles appear on either side, click and drag to resize the clip: Trimming clips

To speed up or slow down a clip, click the clip. You'll see a clip speed adjustment menu appear above. Choose the speed you'd like to use (1/16X - 32X).

The little flags below the clips show the amount of time

Question 2

Recording your screen

Accepted Answer

Why record with Kite?

The best way to get footage of your app into Kite is to use our built in screen recorder.

Recording with Kite gives you a number of benefits over importing footage manually:

Kite will capture your mouse moves during the recording so you can apply zoom animations that auto-magically follow your mouse around the screen
Kite will capture your keyboard interactions, so you can apply automatic keyboard and mouse click sound effects
You can enlarge, shrink, hide or totally swap out your mouse cursor after the recording
It also ensures your recordings is the correct resolution and max possible quality

Recording modes

There are four possible recording modes:

Desktop - record you entire screen
Window - record just one application
Area - draw the area of your screen you'd like to record (or choose from preset aspect ratios)
iPhone - record your iPhone wirelessly from your Mac

You can select between these 4 modes using the floating recording toolbar:

Display recording mode

Recording overlay In display recording mode, you can record your entire display. You can choose between all the monitors you have connected to your computer, including built-in laptop screens.

Window r

Question 3

Adding zooms (auto cursor follow & manual positions)

Accepted Answer

Once you take a recording or import media, you will see the scene timeline populate with two blocks:

The purple block is your media
The orange block is a zoom

Scene timeline You can add as many zoom blocks as you want, or remove them altogether.

Deleting zooms

Click an orange zoom block and the press the delete key.

Auto and manual zoom toggle

If you recorded with Kite, when you select a zoom block, you'll see the option to toggle between Auto or Manual mode.

(If you did not record with Kite, only manual mode is available. Kite needs to be able to capture your mouse moves during the recording to make auto zooms work) Auto manual toggle switch

Auto (cursor follow) zooms

Auto mode will automatically follow your cursor, while you control the zoom level.

To adjust a zoom in auto mode, click the zoom block, and then scroll in the viewer window to adjust the zoom level.

Zoom UI You can also jump to a preset zoom level using these buttons:

Zoom slider

Manual zooms

*

Question 4

Changing or cancelling your subscription

Accepted Answer

Using the billing portal:

You can cancel and change your Kite subscription at any time, by clicking the Stripe billing portal link below:

Kite Billing Portal

You will be prompted to enter the email address on the account, then you'll receive a login link from Stripe, our payment provider.

After logging in, you can change your plan's billing frequency or cancel your subscription.

If you're on a team plan and are not the account owner, you'll need to contact the account owner to make changes to your billing.

Cancelling in the app:

You can also find the billing portal link in the app at any time:

Make sure you are logged in
Click the profile option in the top right on the app's navigation bar.
Click "Account and billing"
Click the Billing tab
Click "Manage billing on Stripe"

If you're on a team plan and are not the account owner, you'll need to contact the account owner to make changes to your billing.

What if I don't see an option to cancel in the Stripe portal?

If you do not see an option to cancel the subscription in the Stripe billing portal, and instead see a list of past payments, it usually means your subscription has already been cancelled.

Make sure you are logging in with the correct email address for your active subscription. Customers who reactivate accounts often sign up under different email addresses without realizing.

If you need any help, reach ou

Question 5

Manually moving Kite projects between computers (without Kite Team plan)

Accepted Answer

Moving project files

Currently, all Kite projects start out as local files on your computer.

If you upgrade to the Kite Team plan, you can choose to share projects with your team via the cloud with one click.

If the team plan is not a good fit, or you just need to migrate your project files to a new personal device, you can use this guide to manually move project files:

Sharing files via Google Drive or Dropbox:

In general, Kite project files can be moved around like any other file on your computer.

We highly recommend using a cloud file sharing service (Google Drive, Box, Dropbox, etc) instead of email, as the files are typically large,.

Open your Kite projects folder: “File” > “Show projects in Finder”

Show projects in Finder You'll see a folder containing a number of .kite files. These are your projects.

Drag and drop the .kite file into your team's shared cloud drive. You can also rename them in the drive if you want.

Kite file

Upload to your team's Google Drive (or similar):

Receiving a shared Kite file

First ensure that you (the person receiving the Kite file) have installed Kite and upgraded to a Kite Pro account.

You

Question 6

Resizing recordings - "My recording looks stretched /squished / the wrong aspect ratio"

Accepted Answer

Why does my recording look stretched?

If you place the recording in the "rectangle" frame it should always look correct, as the rectangle will resize itself to fit your capture.

Rectangle device frame

If you need to use one of the other device mockups (MacBook, iPhone,) the recording will stretch to fit on the screen–this is likely what you're seeing, when a capture looks stretched: the aspect ratio of the capture does not match the device mockup you choose, so some stretching occurs, either vertically or horizontally.

Luckily there are a few options to resolve this:

If you own any of the mockup devices in real life (ie your computer is a 14 or 16 inch MacBook, or you use a standard 16:9 monitor, like the Studio Display), just record the full display on that real life device and then choose the same mockup device from the list. This will ensure that no stretching occurs.
If you use area recording mode, there's a dropdown you can use to set the area to the correct aspect ratio for any mockup device, then you know it will fit correctly: 1. choose area recording mode, 2. click the dropdown in the area you draw to select the aspect ratio for the target device mockup, 3. make the area as large as you can fit on your screen, 4. start the recording, and 5, resize your window inside it to fit in that space, 6. trim out the parts of the recording yo

Frequently Read Articles

Browse All Categories

No categories configured.